Contact Us

Corporate Address:
760 Market Street
Suite 2475
San Francisco, CA 94102

Phone: 1 877 241 0540 (US and International)

Fax: 205 982 5797

Customer Assistance

Online Support
The solution to many issues can be found in our online Support Web Site. Here you can browse by manager or topic or search to find what you’re looking for. The support site includes step-by-step instructions and videos to help you keep moving forward.

Email Support
Explain the issue you're having via email, and one of our customer support staff will reply to your email during our normal customer support hours with a solution or next step to take.

Phone Support
Call 1 877 241 0540 for assistance with issues with Altrue. Customer Support is free to trial and live Altrue accounts. Please have your Site ID or Domain Name available when you call.

Billing
Have a question regarding your invoice or statement? Contact billing via email or by calling 1-877-241-0540.

Inquiries and Sales

Sales Support
Don’t let a few questions keep you from the power of Altrue. If you can’t find what you’re looking for on our web site, sign up for a trial account or contact customer support for help. You can reach customer support during normal support hours at 1-877-241-0540. If you need to reach customer support after hours, send them an email.

Affiliate and Reseller Opportunities
Want to help your customers communicate with their audience while making money at the same time? The affiliate or reseller program may be just what you’re looking for. Contact Antony Chiang for details.

Design Consultant Opportunities
Altrue includes hundreds of professional web designs that every customer can use. If you’re a professional web designer and would like to contract with us on a per design basis, contact us for more information.

Media and Press Inquiries
Interested in featuring Altrue in an article or on a program? Want to know more about our services and company? Contact us via email.